Privacy & Cookies Policy

Data Privacy and Protection of Computerized Personal Data

General Conditions of Use of the Site

  • The data on this website is for informational purposes only.
  • The user undertakes to use the information to which he has access for exclusively private purposes.
  • All information and content available on the site – including images, videos, texts and information, logos and graphic design or any document contained therein – are the property of Lobena or third parties who authorized its inclusion and may not be used outside. conditions accepted. Except as otherwise provided herein, it is expressly prohibited to copy, store, reproduce, alter, transmit, disclose, market or otherwise make accessible to third parties information made available through this site, except for personal and non-commercial use. Any use of information, particularly when authorized, should always refer to the source.
  • Lobena is not responsible for any errors, delays or interruptions in access to the information contained in this website, due to circumstances beyond its control.
  • The information on this website may be changed by Lobena without prior notice.
  • Lobena makes it possible to link to other websites through links provided for this purpose. However, Lobena assumes no responsibility for the information made available on these sites or for the provision of services by external entities.
  • The user can access through the available remote channels (Internet, PDA’s and mobile phones), assuming no responsibility to Lobena for damages resulting from possible situations of delay, delay, suspension or interruption of access to www.lobena. pt, due to technical failures or other reasons. Lobena does not guarantee that access to will not be interrupted or disturbed by technical problems.
  • Lobena does not guarantee that will work properly on all mobile devices and their configurations and does not undertake to develop content that fits all commercially available devices.
  • Access to or use of implies acceptance by the user of the above conditions.
  • This website and this legal information will be governed by and construed by Portuguese law. Disputes arising from or related to this information will be settled by the Portuguese Courts with express waiver of any other.


Lobena – Sociedade de Exportação e Importação. Office: Rua das Pedreiras 345, Zona Ind. São Caetano, 4405-587 Vilar do Paraíso – Vila Nova de Gaia, Portugal. Tel.: +351 22 711 58 21. Fax: +351 22 711 58 61. Internet E-mail: Contribuinte n.º 500 374 317.

Privacy and Cookie Policy

Lobena intends to guarantee and protect the privacy of Users and to comply with their legal obligations.

Lobena is committed to the protection of the personal data entrusted to it, establishing a duty of information and a commitment to transparency regarding compliance with existing data protection legislation.

Consequently, all personal information is treated and protected with all due diligence, and always in accordance with applicable law, notably EU Regulation 2016/679, General Data Protection Regulation (hereafter RGPD).

This Privacy and Cookie Policy defines the treatment of any personal information that is provided when you use the Lobena website and the information processed if you are a candidate, potential Customer or an effective Lobena Customer.

Information Collected

Information provided by the user:

Lobena respects your right to privacy and does not collect on this site any personal information about you without your request or explicit consent. Interaction with this page does not require any user information unless, for expressly identified purposes, registration is deemed necessary and authorized by the user as defined below. When visiting the website, personal data may be requested, such as: your name, your email, among others.

Information processed automatically:

Cookies are data packets that a website sends to your computer while you are visiting that website. These data files include information that allows you to store important data that will make your navigation more efficient and useful. This website uses cookies for a variety of purposes, including to obtain non-personal data from online visitors.

Whenever you access a Lobena website, a cookie is stored in your device’s memory. A cookie is a data package that our website sends to your device while you are visiting it. The cookie includes information that allows you to memorize important data that will make your browsing more efficient and useful.

At any time, you may configure your device to accept, decline or delete cookies, including by selecting the appropriate settings in your browser. You can set cookies in the “options” or “preferences” menu of your browser. Please note that when you disable cookies, browsing our website may not perform as well.

Cookies are used to help determine the usefulness, interest and number of uses of your websites, enabling faster and more efficient browsing and eliminating the need to repeatedly enter the same information.

Cookies used by Lobena are Analytical Cookies that are used anonymously for the purpose of creating and analyzing statistics in order to improve the functioning of the website; Functionality cookies that store user preferences regarding the use of the site, so that you do not need to reconfigure the site each time you visit and third-party cookies that measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.


What do we use cookies for?

All of our sites use cookies to improve performance and make browsing more enjoyable. Lobena’s cookie policy is detailed below.


What are cookies?

Cookies are files that web pages, when accessed through Internet browsers (browsers), store on your computer or any other device (eg smatphones, etc.). These files allow the website to easily and quickly identify devices on upcoming web page hits, thereby improving the performance of the displayed information and access.

Cookies store general information related to the type of website usage, source of website access, Users browsing preferences, etc. The cookies used do not store or collect private information (personal data) about you.


Cookies Used by Lobena

Type Description and Utility

Analytical Cookies

These cookies store (anonymous) information about the pages of the site that users have opened, how long they have kept each page open, how long they have remained on the site, the link / site from which they visited, etc.
They provide statistical data on how pages are visited and visitor profiles (without ever identifying personal data such as name and address). They serve to improve the user experience and to improve the functioning of the site.

Functionality Cookies

They store each user’s custom browsing and viewing options (preferences).
This avoids having to re-define these choices every time the same User returns to the site.

Third party cookies

Lobena has no control over these cookies. Third party cookies may be functional, strictly necessary and analytical cookies. The information collected by third party cookies is used for your consumption and not by Lobena. The third party cookies used come from the Social Networks with which our websites integrate (eg Facebook, Linkedin, etc.) and the Flash Video Player website which is the tool used for video sharing.


Other Cookie Information

More detailed information about cookies can be found at the following sites:

You can also find information about cookie tracking according to your web browser at the following addresses:

Purpose of the processing of personal data:

Customer services:

Lobena is the entity responsible for the collection and processing of personal data collected through the website at through the Customer heading – “Contacts” where the purpose of processing your data is due to the need follow up and process your suggestions, questions or other information.

Complaint Management:

Lobena is the entity responsible for the collection and processing of personal data collected through the website where the purpose of processing your data is due to the need to follow up and process your complaints.

Partner companies using Personal Data for their own marketing purposes

Lobena does not license or sell your Personal Data to third party companies for its own marketing purposes, except in situations where you have given your consent. The identity of these third parties will be disclosed at the time the customer’s authorization is sought for this purpose.

Data processed in these areas are stored for the period necessary for its purpose after resolution of the question raised only for the purpose of Lobena’s assessment of the quality of services. Thus, Lobena as responsible for the treatment:

    • Ensures that your personal data are processed only for the purposes for which they were collected or for purposes compatible with those purposes;
    • Collects, uses and retains only the minimum personal data necessary and sufficient for the purpose in question;
    • It treats personal data for legally foreseen purposes or for the performance of services upon your request.

Data Sharing

Lobena may communicate to subcontractors personal data of Users, always being responsible for its processing. Once again, we point out that the entities subcontracted by Lobena are in our complete trust, offering guarantees as to the safeguarding of your data.

Lobena, as part of its activity, may use third parties to provide certain services. Sometimes, the provision of these services implies access by these entities to personal data of our Customers. When this happens, Lobena takes appropriate measures to ensure that entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined in a contract to be signed between Lobena and the third entity (s).

Accordingly, any entity subcontracted by Lobena will treat the personal data of our Clients, on behalf and on behalf of Lobena, under the obligation to take the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, loss or loss. unauthorized alteration, diffusion or access and against any other form of unlawful treatment.

In either case, Lobena remains responsible for the personal data you provide.

Your rights

The User may at any time, in accordance with the law in force, exercise directly and on his own initiative the following rights: the right to be informed; the right of access; the right of rectification; the right to forgetfulness; right to oppose direct marketing, including profiling; the right to oppose treatment on the basis of legitimate interests; the right to data portability; the right to restriction and the right to complain to the supervisory authority. In order to effectively exercise these rights, you may contact us by email to or by written request to Rua das Pedreiras 345, Zona Ind. São Caetano, 4405-587 Vilar do Paraíso – Vila Nova de Gaia, Portugal.

If you would like to make a complaint to a supervisory body, please contact us first so that we can take a set of steps that will surely meet your needs.

Security of your information

Lobena ensures technical and organizational security measures to ensure the protection and confidentiality of data collected through its website. However, as it is impossible to guarantee the absolute security of any information sent over the internet (open network), there is a risk of data accessed by unauthorized third parties. However, even in this circumstance, Lobena continuously adopts and develops security mechanisms to protect the personal data collected.

Who does this policy apply to

Our privacy policy applies to all our employees, candidates, clients, potential website visitors and all services provided by us.

Privacy Policy Terms Review

By using the Lobena website you agree to the collection and use of your information in accordance with and in accordance with the conditions set out in this Privacy and Cookie Policy. Lobena may, at any time and without prior notice, change these conditions, being the same modifications published on Lobena’s website.

By submitting, if desired, your request for clarification regarding the Privacy Policy and Cookies through the link, when registering on Lobena websites, the User gives his consent. express, free and clear, that your personal data may be collected and processed for the purposes and under the above terms and conditions, further stating that all information provided does not contain any omission and is true.


Publication date: 09-12-2019